Stuck? Let's get you unstuck.

Start here: pick the right channel

Help moves faster when it lands in the right place.

Three doors, each built for a different kind of problem.

• Discord: community and quick questions. The fastest way to get a human and other builders who have hit the same wall. https://discord.gg/DGP9my8DYN
• GitHub issues: bugs and feature requests. Public, tracked, and tied straight to the code. https://github.com/WeaveITMeta/EustressEngine/issues
• Email: account, billing, and anything private. support@eustress.dev

Quick questions and getting moving

Not sure where a button is. Not sure if something is a bug or just you.

Ask in Discord. Someone is usually around, and odds are good another builder already solved it.

Want to try first before you ask. Learn and the docs cover the common path.

• Learn: hands-on, step by step. /learn
• Getting Started docs: install, first space, first build. /docs/getting-started

Found a bug or want a feature

Bugs and feature requests go to GitHub issues.

Public on purpose. You can see what is already known, follow the fix, and you are not shouting into a void.

A good report saves everyone a round trip.

• What you did, what you expected, what actually happened.
• Your OS and which version or build you are on.
• Screenshots, logs, or a tiny repro if you have them.
• Search open issues first; if it is already filed, add your details instead of opening a duplicate.

Accounts and identity (KYC)

Anything tied to who you are belongs in email, not a public channel.

Sign-in trouble, identity verification, locked accounts, data requests: support@eustress.dev.

Never post identity documents, recovery codes, or private details in Discord or a GitHub issue. Keep that to email.

Bliss and Tickets

Tickets are what you buy. Bliss is what you earn for real contribution, and it can cash out.

Questions about how the economy works are fair game in Discord; we are happy to walk through it.

Anything touching your balance, a payout, or a charge is private. Send those to support@eustress.dev.

Downloads, installs, and updates

Most install snags are covered in the getting-started docs; that is the fastest path.

If the install still will not cooperate, bring it to Discord with your OS and what you are seeing.

If it is reproducible and looks like a real defect, file it on GitHub so it gets tracked and fixed.

• Getting Started: /docs/getting-started

Commercial and license questions

Using Eustress for something serious. Forking it. Building a business on top.

Email support@eustress.dev with what you are building and what you need cleared up.

Real questions get real answers. We would rather you ask up front than guess.

What to expect from us

Straight talk: this is a small, builder-run operation. One founder plus AI tooling, community-first.

No call center, no scripted lines, no fake guaranteed response time we cannot honor.

What you get instead: honest answers, and the same care that goes into the engine. We read everything and we answer as fast as we can. Discord is usually the fastest.